Frequently Asked Questions

Q: Do I need to be at a computer?
A: No. You can join on a smart phone or tablet. You will need to see and click on the screen. You may not join through calling. If you are not using a computer, be sure to download the GotoWebinar app from your GooglePlay (android) or iOS (apple) app store before the meeting begins. Test your device and join a test session here: https://support.goto.com/webinar/system-check-attendee 

Q: My computer does not have a microphone. Is this a mandatory requirement?
A: No. You should not need a microphone. You will be able to type in your questions and show attentiveness by completing polls.

Q: Do I need to download the app to attend by computer?
A: No. Just click your "Join Webinar" link and it should prompt you to join through your internet browser. Test your computer and join a test session here: https://support.goto.com/webinar/system-check-attendee

GoToWebinar Tips From Attendees Like You

• Turn up your volume.
• If you are viewing on a desktop device and the screen happens to be split, look for the edge of a gray window pane above or below one of the screens, it will look like a gray line, which you should be able to “click and drag” in order to resize your windows.
• If you are viewing on a mobile device, be sure to try swiping the screen left and right to see different views.
• If you are still having trouble and none of these tips are working for you, please try logging out and logging back in again.

 

If you need further assistance, you can alwasy contact us at CTPCA@Pestworld.org.